Amazon Key unlocks your door for in-home package deliveries ars_ab.settitle(1193423)

26 October, 2017, 01:08 | Author: Irene Delgado
  • The all-new Amazon Cloud Cam available for pre-order today

Amazon Key will launch on November 8 in 37 cities around the USA and works with Same-Day, One-Day, Two-Day, and Standard Shipping orders.

Today, Amazon announced yet another way for Prime members to get their packages.

Obviously, the areas in which Amazon Key will first launch include major metropolitan areas around the country, with all of the usual suspects like Chicago, Boston, Los Angeles, and Washington DC all present and accounted for. No passcodes, no fuss. You simply choose one of the compatible smart locks available and combine it with Amazon's Cloud Cam. When an Amazon delivery-service provider brings a package to the door, he or she scans the label with a phone before requesting entry to the home. The company will verify that the right driver is at the correct address, thereby preventing any other Amazon delivery drivers from gaining access.

For example, drivers can be informed through the app of any access codes needed to bypass barriers between the street and customer front door, such as an apartment complex gate.

Do you love ordering from Amazon, but hate that nagging question in the back of your mind?

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The technology uses Amazon's new Cloud Cam to record everything that happens when a courier arrives with your package for in-home delivery. Customers can set the frequency and length of time a person has access, and add or remove contacts as they see fit.

Walmart, an Amazon competitor, announced in September that it is testing a similar service, called Deliv, largely to be used in delivery of groceries.

For those that already have home services already such as cleaners this might not be such a leap of faith, however those people are firmly in the minority and so for the rest of us it's clear that this is a big step in trust for what could be only a minor step in convenience. But it's also a standalone offering, and another in the growing family of Alexa-enabled devices that promise to integrate Amazon into every part of your home life.

A move into home security would also open a new competitive front with Google's parent company Alphabet, owner of Nest Labs which recently expanded its line of products aimed at that market. And, in the coming months, Amazon Key will provide customers with easy and convenient professional service scheduling with thousands of providers.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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