Technology glitch delays O'Hare travelers at Customs

03 January, 2018, 01:24 | Author: Gladys Mathis
  • Customs Computer Outage CBP Customs and Border Protection Airports Travel Long Lines

Operations at other major airports, including John F. Kennedy in NY and Fort Worth International in Dallas, were also impacted.

Long lines of people waiting to go through customs at Miami International Airport due to a reported computer issue.

One person tweeted that Miami Airport is "total chaos" while another said the lengthy lines at JFK "are horrible".

U.S. Customs & Border Protection Office of Field Operations at the Pharr International Bridge recently seized $470,021 worth of alleged marijuana in a shipment of vegetables.

The outage is affecting other airports across the county, according to an official familiar with the situation.

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"Just landed back in the USA and I'm stuck in the customs line because the border patrol servers are down nationwide", wrote Pearse Adams.

A two-hour CBP systems outage hit various airports across the country, beginning at 4:30 p.m. PST. All airports are now back on line.

CBP said "there is no indication the service disruption was malicious in nature". It gave no explanation for the disruption and said travelers were processed using alternative procedures.

Footage has been posted of passengers clogged up in queues as they wait for word on when the computers will be back up and running.

"During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards", CBP said in a statement.

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