WhatsApp Releases New App Specifically Designed For Small Business Owners

20 January, 2018, 04:15 | Author: Sherri Guerrero
  • WhatsApp launches standalone Android app for businesses

As per a study, over 80 per cent businesses in India and Brazil say that WhatsApp helps them to not only communicate with customers but also grow their business.

WhatsApp Business is now available to small business owners in the USA, the U.K., Mexico Italy and Indonesia. The company has highlighted few benefits about the application on its official blog.

Which will help customers with useful information such as a business description, email or store addresses, and website. These include "quick replies", providing immediate responses to commonly asked questions, and automatic greeting and away messages. For example, businesses can know how numerous intended recipients read the bulk messages they sent.

Users will know they're talking with a business account as these will be listed as "Business accounts", which will then become "Confirmed Accounts" once WhatsApp verifies it.

"People can continue using WhatsApp as usual - there's no need to download anything new", WhatsApp added.

WhatsApp Business was launched globally today, and the app will be available in India in coming weeks.

Small business can download the app for free and create a Business profile.

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Facebook-owned messaging giant Whatsapp has launched a new app targeted for businesses, known as "WhatsApp Business".

I know we've been making a lot of noise about WhatsApp for Business since a year ago; well, it's here! They will have all the existing features like blocking any number including the businesses, and report the spam.

Being a dedicated app, it also has some messaging tools to cater specific needs.

WhatsApp might roll out the enterprise-grade version of WhatsApp Business for large businesses as well in future.

WhatsApp today officially launched its new WhatsApp Business app in select markets, including Indonesia, Italy, Mexico, the United Kingdom and the USA, ahead of its planned worldwide rollout.

WhatsApp had earlier stated that it is important to serve businesses as they heavily rely on the platform to communicate with their customers.

WhatsApp confirmed that the new app version will remain free for the long term.



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